OnCampus Sunderland is committed to the success of our students.
We understand that providing support enables all of them to study effectively, progress to our partner university, and enjoy their life and experience of studying and living in Sunderland.
We provide a broad range of advice and guidance on personal, practical, and academic issues.
Learn more about the support OnCampus offers at all of our centres by visiting our student support page.
How can we help?
When you enrol on your programme of study at OnCampus Sunderland, you will be assigned a Personal Tutor who will be responsible for ensuring you have adequate academic support during your time with us.
Your Personal Tutor is the first person you should go to if you have a problem. If they can't help you, they will be able to direct you to someone who can. You will also have regular tutorial sessions with them, which will cover material like correct academic referencing, adjusting to life in the UK, and preparing for your successful progression to your university course.
In addition, your Centre Head, Deputy Centre Head, Student Recruitment and Support Officer, and Curriculum Information Officer are always pleased to be able to help you with any issues you may be having.
The University of Sunderland is committed to ensuring equality and a supportive learning environment for all students and staff. The University provides various services, such as:
- Skills for Learning.
- Disability and Dyslexia.
- Student Advice.
- Jobshop and Careers Advice Service.
The Student Gateway acts as the first point of contact in dealing with any of the common enquiries that students may encounter during their time at the University of Sunderland.
The Gateway, Chester Road, City Campus, SR1 3SD
Tel: +44 (0) 191 515 22 22
Email: [email protected]
Students from each course are elected by their peers to represent the views of students at the Staff-Student Liaison Committees. These meetings happen once a term and are designed to improve the management and enhancement of your programmes of study.
Staff and students consult each other on all aspects of their learning experience and future developments. Student Reps will communicate with their peers to gather feedback on their courses and attend meetings to discuss this feedback in centre and then with the other student representatives nationally once a term.
It is a chance to really make a difference, to improve their student experience. It's a great thing to put on a CV and will impress prospective employers.
The OnCampus Sunderland ethos is to provide a high-quality educational experience, designed to ensure that students excel both academically and personally. As such, we aim to ensure that all students are treated as individuals and that their needs are met accordingly. Those students who are within the scope of the definition of disabled will be supported with regard to integration into both the pastoral and academic programmes. Please let us know if you have any disability (physical and/or mental) and require adequate adjustment by being open with us when completing the application form.
Students registered in the UK for full-time courses of six months or more are eligible to receive full health care from the National Health Service (NHS) regardless of country of origin. You will have the same rights to health care as a UK resident. This means that you register with a GP (local doctor), receive hospital treatment, treatment for pre-existing conditions and full maternity services. You have to pay for dental (teeth) services. In addition, optical (eye) services are not available on the NHS so you may have to pay for them.
Important: You may be eligible for help with the cost of prescriptions, dental and optical services on the basis of low income. For further information, please refer to the NHS website for their information on NHS costs and exemptions.
Students studying at OnCampus for less than six months will need to pay for all healthcare treatment. For these students, we strongly recommend taking out health insurance before coming to the UK. You are encouraged to register at a GP surgery at the earliest convenience.
