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Student support

We are committed to the success of our students, through our student support service we are able to support all of our students, providing a broad range of advice and guidance on personal, practical and academic issues.

Personal Banking

There are many banks located around the Fenway area and throughout Boston. While Wheelock has a partnership with Sovereign, there are still other banks that you may choose to use. Below are some of the major banks in the area:

Santander Bank
552 Commonwealth Ave Boston (617) 236-0236
*There is also a Sovereign ATM located right on campus.

Bank of America (BOA)
540 Commonwealth Ave Boston (617) 267-9076
*The closest BOA ATM is located at the Landmark Center.

Citizens Bank
560 Commonwealth Ave Boston (617) 551-6158

Work Eligibility

  • F-1 students may NOT work off campus during their first academic year
  • F-1 students do NOT qualify for work-study jobs on campus

Health Services

In the United States, unlike many countries, when we are sick we do not go to the hospital first. Usually, we make an appointment to see a doctor. Most families have a “family” or “primary care” doctor. Others go to a walk-in clinic (an office with multiple doctors, where you don’t have to make an appointment).

We only go to the hospital for emergency situations or if we need surgery. It is very expensive to go to the hospital Emergency Room, and you may have to wait several hours to see a doctor. Some illnesses don’t require a trip to the doctor or hospital. You can visit the pharmacy and buy some “over-the-counter” medication (this means that you don’t need a prescription from a doctor to buy it.)

Hospital Emergency Room: Wheelock is located in the Longwood Medical Area and there are many hospitals that will be able to see you. We recommend that in the case of an emergency that you go to the Beth Israel Deaconess Medical Center’s Emergency Room. This is located at 190 Pilgrim Road Boston, MA 02215. If you do not think that you can safely get there by walking or taking a cab, call Wheelock Public Safety at (617)879-2151 and they will call for an ambulance, or call 911.

Medical Center Emergency Room
190 Pilgrim Road Boston, MA 02215

Doctor’s Visit: Harvard Vanguard serves as Wheelock’s health services. Most services at Harvard Vanguard are provided to Wheelock students free of charge. However, please be aware that there are some medical procedures and visits that you will be charged for. Before visiting Harvard Vanguard, you will need to register and set up an appointment. You Student Recruitment and Support Officer will help you with this process. They will need some personal information as well as your insurance information.

Harvard Vanguard Medical Associates
Internal Medicine, Fourth Floor
133 Brookline Ave Boston, MA (617) 421-1000

Health Certificate and Health Insurance

Entrance Health Certificate
This form was sent to you with your pre-arrival information. Massachusetts state law requires that this form be completed in its entirety before you move on to campus. This form must be completed and signed by a medical doctor. There will be a fine for any student who does not submit this by the given deadline.
Immunizations: Proof of immunizations is mandatory and should be included in your Entrance Health Certificate information.

Download pre-arrival Health Form

Health Insurance
All students are automatically enrolled in the Wheelock College health insurance with Blue Cross/Blue Shield. For more information about the summary of benefits that are included in The Blue Cross/Blue Shield health insurance click here.

Full Year cost (August 2016 – August 2017) - $2,500

Download the Blue Cross Health Coverage Document


This video teaches international students how to prepare for their arrival in the US, how the US healthcare system works and how students should seek medical care appropriately if they become sick or injured.

Please click here for more information.

Online Support Systems and Resources

You will have various online support systems to use on a daily basis to help you keep track of events, academics, and schedules. We will help you learn to use these resources and expect you to check your email daily.

Wheelock’s Homepage

Links to the Academic Calendar, Student Handbook, Wheelock Directory, and MyWheelock

MyWheelock (“The Portal”)

Your Class Schedule, Grades, Finances, Transcript Ordering; Links to Student Email and Moodle

Wheelock Webmail

You are required to check your Wheelock email daily. You will receive important messages from the ONCAMPUS Boston staff, your professors, Residence Life, Student Government Association, and others.

Moodle

Moodle is an acronym for “Modular Object-Oriented Dynamic Learning Environment”. It is a software e-learning platform, also known as a Learning Management System. This is a very convenient way for your professors to share important course information with you. Most professors use Moodle to post their syllabus, policies, readings, and assignments.

Facebook Group

ONCAMPUS Boston uses the Facebook group to post daily information about your program. Please join this group and check it regularly—and even sign up for notifications, so you don’t miss any important information!

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